Information

Welcome to autogasshop.co.uk.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Autogas 2000 Ltd.’s relationship with you in relation to this web-shop.

The term “Autogas 2000 Ltd” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our web-shop. The content of the pages of this web-shop are for your general information and use only. It is subject to change without notice.  Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this web-shop for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this web-shop is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this web-shop meet your specific requirements.

This web-shop contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.  All trademarks reproduced in this web-shop, which are not the property of, or licensed to the operator, are acknowledged on the web-shop. From time to time this web-shop may also include links to other web-shops/websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the web-shop/website(s), we have no responsibility for the content of the linked web-shop/website(s). You may not create a link to this website from another web-shop/website or document without Autogas 2000 Ltd.’s prior written consent. Your use of this web-shop and any dispute arising out of such use of the web-shop is subject to the English Law.

Buying from our shop.

Please note sales and delivery are UK & Europe only on all items in our shop.

Once you have decided on the item you would like to purchase, click on add to cart. This will show you a preview your shopping cart. You can now “continue shopping” or “go to checkout”, at this point if you decide that you do not require the item, or you have picked the wrong item you can at this point remove the item from your cart.
If you choose “go to checkout” it will take you to your shopping cart. At this point you can from the left-hand side drop box estimate the delivery cost, this will give you the cheapest option of delivery for your order, depending on the item there several different delivery methods that can be selected at checkout. If no postage method selected goods will not be sent and you will receive an email from us. Please note that some items in our shop are freight delivery service only and maybe UK delivery only (these will be marked in item description). For bulk (10 or more) orders please contact us for delivery costs.
There will also now be two selection boxes in the right-hand bottom corner, “checkout securely” or “checkout with PayPal”. If “checkout securely” is selected it will take you to a new page where you will be asked to enter your email address and returning customers will be asked for their password, then click continue with checkout and all their details will be shown including delivery address.
For first time users will be asked to enter your email address, this is so confirmations can be sent with updates on their order, at the bottom right there is a select box to enter delivery address which will take you on to a new screen. Enter delivery details and select delivery method then follow on line instructions. On the new screen is the order summary including delivery costs, you now can select how you want to pay, whichever method you choose follow on line instructions, please note we only see payments in UK pounds after exchange so please print of any relevant information at this time. The new page confirms the order and gives order details including the order number, please use this in any correspondence will us. The on-screen instructions allow you to enter a password if you wish to, this can be used if you return to this site and will save you time re-entering details again. Please keep your password safe and do not disclosed it to anyone, you will be responsible for all activities & orders place under your password.

Privacy Policy

This privacy policy sets out how Autogas 2000 Ltd uses and protects any information that you give Autogas 2000 Ltd when you use this website/shop. All customer information stored is on a secure server, not on our computers. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Cookies                            

Cookies are a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our web-shop in order to tailor it to customer needs.
We only use this information for statistical analysis purposes. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What cookies does Ekm Powershop use?

Temporary cookie generated to test if cookies are enabled on the visitor’s browser.
A cookie that stores a unique reference to visitor’s cart contents. Stores authentication details for customer logged in section.
A cookie that stores a reference to the visitor’s order number after an order has been generated.

Payment Methods & Security

We accept PayPal, MasterCard, Visa (we do not accept American Express) card payments are made through the encrypted secure server of “Worldpay”. We do not see or store your card details. If you pay by Visa or MasterCard, you may be asked to complete their security checks such as Mastercard secure code or Verified by Visa.
You can also telephone and we can take your payment details over the telephone (Office hours Monday to Friday 8am to 5pm).  Please note goods will be dispatched until full payment has been received.

Delivery Service

We will endeavour to dispatch items within 1 working day of order, subject to stock availability, orders place at weekends or National holidays will be dispatched on the next working day. (Christmas, New Year holidays delivery times will be posted on shop front)
When special post before 1pm or 24 hr freight/Courier services, a signature will be required for receipt of goods. (This service does not include Saturdays, Sundays or Bank holidays) Special post and freight/courier service are UK services only.
Please note that some items in our shop are Freight/Courier delivery service only, these will be marked in item description.
Some sales and delivery are UK & Europe only on all items in our shop & Item that are UK only delivery will be marked on item page.
If the item has not been received by 7 days after purchase date, please contact us as soon as possible.

1st & 2nd Class (UK only): - Royal mail aim to deliver 1st class mail on the next working day & 2nd class mail by the third working day after posting.

Orders over 1000g cannot be sent by 2nd class.

Special Delivery next day (1pm): - Royal mail aim to delivery by 1pm the next working day (excluding weekends/Bank holidays)

Courier Service (UK mainland): - Courier service is next working day between 8am & 17.50pm

Please note: - All orders over 2000g will be sent via courier service next working day

Returns/Cancellation

If the product has been damaged or faulty please contact us immediately and we can arrange the return of the item and replacement or refund the cost of the item with you.
If you are not happy with your purchase or wish to cancel your purchase, you can return the item in its original condition within 14 days from the date you received the item, you will receive a refund for the item, but no delivery costs for sending or returning will be refunded.
When returning items, please include details of purchase and how the item was paid for. If paid for by card, we will need to contact you for the card details that the item was paid for with to give the refund, we do not keep card details on file.

Tax Charges

All goods and services that are shown are subject to VAT at UK current rate (20%) unless stated otherwise, which will be added to item in the shopping cart.